Nonprofit Digital Transformation: 10x Donor Engagement

The Challenge

Hope Foundation International had a mission problem disguised as a technology problem. Despite impacting millions of lives across 12 countries, they struggled to:

The executive director put it simply: "We're so busy managing spreadsheets that we forget to thank the people who make our work possible."

The Solution

Phase 1: Donor Intelligence Platform (Week 1-3)

We built a unified donor database in Supabase that:

Phase 2: AI-Powered Communication (Week 4-6)

Using OpenAI and n8n, we created:

Phase 3: Self-Service Portal (Week 7-8)

A WeWeb-powered donor portal offering:

Phase 4: Operational Efficiency (Week 9-10)

We automated internal processes:

The Results

Year-One Impact:

MetricBeforeAfterChange

Donor Retention60%87%+67%
Recurring Donors8002,800+250%
Average Gift Size$75$142+89%
Annual Revenue$3.8M$6.1M+60%
Staff Admin Hours40/week16/week-60%

Beyond the Numbers:

Sample: AI-Generated Donor Update

Original field report (internal):

"Distributed 500 water filters to Village X. 85% adoption rate. Training completed for 12 community health workers."

AI-transformed donor message (personalized for a recurring $50/month donor):

"Dear Margaret, thanks to supporters like you, 500 families in Village X now have access to clean water for the first time. Your monthly gift specifically helped train Amara, a community health worker who's now teaching her neighbors how to maintain the water filters. She wanted us to tell you: 'Thank you for believing in us.'"

Key Principles Applied

The Ripple Effect

The foundation's transformation attracted attention:

Most importantly: more children fed, more wells dug, more lives changed—because technology got out of the way and let humans connect.